Customer Service

Welcome to Romaleaf.com, provided by Roma Leaf, LLC, and its affiliates, subsidiaries, parent company, and other related companies (“Us”, “We”, or “Company”). These are the terms and conditions, legal notices & disclaimers (“Terms”) for your use of services or features on Romaleaf.com (the “Site”). You may be accessing our Site from a tablet, computer or mobile phone device and these Terms govern your use of our Site and your conduct, regardless of the means of access.

We may interact with you on third party sites (“Third Party Sites”) where we post content or invite your feedback, such as (i) https://www.facebook.com/Romaleaf, (ii) https:// twitter.com/Romaleaf; or (iii) http://www.instagram.com/RomaleafUSA.

Our Terms and other areas of our Site may provide guidelines and rules and regulations (collectively “Guidelines”) in connection with our services, including services that may involve Third Party Sites, but the Company does not control those Third Party Sites, and these Terms and our Guidelines do not apply to companies that we do not own or control, or to the actions of people that we do not employ or manage. You should always check the terms of use posted on Third Party Sites.

By using the Site, you signify your agreement to these Terms, our Privacy Policy and our Guidelines, whether or not you have read them. If you do not agree with any of these, you should not use our Site.
 

ACCESS TO THIS SITE
YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THIS WEB SITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THIS WEB SITE FOR ANY REASON. DUE TO THE AGE RESTRICTIONS FOR USE OF THIS WEB SITE, NO INFORMATION OBTAINED BY THIS WEB SITE FALLS WITHIN THE CHILD ONLINE PRIVACY ACT (COPA) AND IS NOT MONITORED AS DOING SO.

To access this site or some of the resources it has to offer, you may be asked to provide certain registration details or other information. It is a condition of your use of this site that all the information you provide on this site will be correct, current, and complete. If our Company believes the information you provide is not correct, current, or complete, we have the right to refuse you access to this site or any of its resources, and to terminate or suspend your access at any time without notice.
 

RESTRICTIONS ON USE
You may use this site for purposes expressly permitted by this site. You may not use this site for any other purpose, including any commercial purpose, without our Company’s express prior written consent. For example, you may not (and may not authorize any other party to:
 

  1. Publishing any romaleaf.com material in any media
  2. Selling, sublicensing and/or otherwise commercializing any romaleaf.com material
  3. Publicly performing and/or showing any romaleaf.com material
  4. Using this romaleaf.com in any way that is, or may be, damaging to romaleaf.com
  5. Using this romaleaf.com in any way that impacts user access to romaleaf.com
  6. Using this romaleaf.com contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the romaleaf.com, or to any person or business entity
  7. Engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to romaleaf.com, or while using romaleaf.com
  8. Using romaleaf.com to engage in any advertising or marketing
  9. Co-brand this site, or (ii) frame this site;For purposes of these Terms of Use, “co-branding”  means to display a name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute this site or content accessible within this site
  10. Hyperlink to this site, without the express prior written permission of an authorized representative of our Company

You agree to cooperate with our Company in causing any unauthorized co-branding, framing or hyperlinking immediately to cease.

We reserve the right to change or modify any of the terms and conditions contained in the Terms and Guidelines from time to time at any time, without notice, and in our sole discretion. If we decide to change these Terms, we will post a new version on the Site and update the date set forth above. Any changes or modifications to these Terms or Guidelines will be effective upon posting. Your continued use of the Site following posting of any changes or modifications constitutes your acceptance of such changes or modifications and if you do not agree with these changes or modifications, you must immediately cease using the Site. For this reason, you should frequently review these Terms and our Guidelines and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of the Site.
 

U.S. LAW APPLIES
This site is intended for users located in the United States. It is up to you to determine whether accessing this site and purchasing our products is legal where you are. You access this site and purchase our products at your own risk, and you are responsible for compliance with all applicable laws, rules, regulations and treaties.
 

VIEWING INFORMATION
While we make every effort to accurately display the colors of packaging and products, the actual colors you see may vary because the colors shown on this Site are computer simulations or photographs of the products.
 

RESPONSIBILITY FOR YOUR CONTENT
You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
 

DISCLAIMER
You agree that your use of this site will be at your sole risk. The information from or through the site is provided “as is,” “as available.” To the fullest extent permitted by law, the company, its officers, directors, employees, and agents disclaim all warranties, express or implied (including, but not limited to, the disclaimer of any implied warranties of merchantability and fitness for a particular purpose) in connection with this site and your use thereof.

We will not be liable for any damages of any kind arising out of or in connection with the use of the site. This is a comprehensive limitation of liability that applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
By purchasing products from this site, you accept all liability for the legality of purchasing these products in your state or jurisdiction.
 

MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 
THIRD PARTY- LINKS
In an attempt to provide increased value to our visitors, Roma Leaf may link to sites operated by third parties. However, even if the third party is affiliated with Roma Leaf, Roma Leaf has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Roma Leaf. These linked sites are only for your convenience and therefore you access them at your own risk.
 

INDEMNIFICATION
You agree to defend, indemnify and hold harmless the Company (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers), from all claims, demands, losses, liabilities, costs, expenses, obligations and damages of every kind and nature, known and unknown, including reasonable legal fees, arising out of (a) your use of and access to the Site; (b) your violation of any term of these Terms; (c) a breach of your representations and warranties set forth above regarding Content; (d) your violation of any law or the rights of a third party (including, without limitation, any copyright, property or privacy right); or (e) any claim that any Content you submitted caused damage to a third party. This indemnification obligation will survive the termination of these Terms and your use of the Site.
 

DISPUTE RESOLUTION
In the event of any claims, disputes, or other controversies arising out of, or relating to, these Terms of Service, the use of this site or information obtained through this site, or any other claims, disputes, or controversies arising out of or relating to this site, or any other World Wide Web site owned, operated, licensed, or controlled by us (the “Dispute” and together the “Disputes”), you agree to resolve any Dispute by submitting the Dispute to the courts of Tennessee. If any part of these Terms of Service is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. These Terms of Service (including our privacy policy) constitute the entire agreement among the parties relating to this subject matter. Notwithstanding the foregoing, any additional terms and conditions on this site will govern the items to which they pertain. We may revise these Terms of Service at any time by updating this posting.
 

HEALTHCARE DISCLAIMER
The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. If you are taking any medication or are under treatment for any disease, please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug and Cosmetic Act requires this notice.

The Company shall have no liability, for any damages, loss, injury, or liability whatsoever suffered as a result of your reliance on the information contained in this site. To the extent that any medical information on this site is provided it is solely for informational purposes only, and is not to be used or relied on for any diagnostic or treatment purposes. This information does not create any patient-physician relationship, and should not be used as a substitute for professional diagnosis and treatment.
 

COPYRIGHT NOTICE
Copyright and other relevant intellectual property rights exists on all text, images and original stories/videos/photos relating to Roma Leaf and the full content of this website.“Roma Leaf ” are trademarks of the Company and/or Roma Leaf, LLC as applicable, in the United States and elsewhere. The “Roma Leaf” name and names of any other products including on this website are also trademarks of Roma Leaf, LLC and may be registered in the United States and other countries. The brand names and logos of Roma Leaf are trademarked.